Kool Renovations
Effective date: September 29, 2026

Kool Renovations ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to our website, landing pages, online forms, and lead forms on platforms such as Facebook, Instagram, and Google.

Information We Collect

Information you give us. When you fill out a form, request an estimate, call, text, or email us, we may collect:

Your name, phone number, email address, and ZIP code or property address
Details about your project, such as project type, property type, budget range, timeline, and any notes you provide

Information collected automatically. When you visit our website or landing pages, we and our service providers may collect basic technical information such as your IP address, browser type, device type, pages visited, and how you arrived at our site. We use cookies, pixels (including the Meta Pixel and Google tags), and similar technologies for this.

How We Use Your Information

We use your information to:

Contact you about your remodeling project and respond to your requests
Schedule consultations, site visits, and design meetings
Prepare estimates, proposals, and contracts
Send appointment reminders, project updates, and related follow-up messages
Send occasional updates about our services, which you can opt out of at any time
Measure and improve our website, advertising, and customer experience
Comply with legal obligations and protect our rights

How We Share Your Information

We do not sell your personal information.

We share your information only with:

Service providers who help us run our business, such as our CRM and communication platform, project management software, email and scheduling tools, and website hosting. These providers may use your information only to perform services for us.
Advertising platforms such as Meta and Google, which provide our lead forms and help us measure our ads. Their use of data is governed by their own privacy policies.
Legal authorities when required by law, or when needed to protect our rights, property, or safety.
A successor business if Kool Renovations is involved in a merger, sale, or transfer of assets.

Text Messaging (SMS)

If you provide your phone number, you may receive calls and text messages from Kool Renovations about your inquiry, appointments, and project. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Email

You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email or by contacting us. We may still send messages related to an active project or consultation.

Cookies and Tracking

You can manage cookies through your browser settings. You can also control ad personalization through your Facebook and Google ad settings. If you disable cookies, some parts of our site may not work as intended.

Data Retention

We keep your information only as long as needed for the purposes described in this policy. This includes the time needed to complete your project, provide warranty service, and meet legal, tax, and licensing record-keeping requirements.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure.

Your Choices and Rights

You may ask us to:

Access the personal information we hold about you
Correct inaccurate information
Delete your information, subject to legal and contractual record-keeping requirements
Stop sending you marketing messages

To make a request, contact us using the details below.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from anyone under 18.

Changes to This Policy

We may update this policy from time to time. The updated version will be posted on this page with a new effective date.

Contact Us

Kool Renovations
4346 SW 74th Ave, Miami, FL 33155
Phone: (786) 709-8759
Email: info@koolrenovations.com
Florida License CGC 1524930